car accident info image
Janean G
My fiance was in a car accident where she wasnt at fault. Our car was damaged and she was injured. The other driver gave us his insurance info. How do we collect?
Answer
You just phone your insurer and they will either ask you a series of questions over the phone, or post you a form to fill in. When they have all the information, they will send it to the other person's insurer and tell them that they want to maka a claim. The insurers will then argue the liability and if your fiance is found to be not at fault, the other person's insurer will pay out.
While your car is off the road, you may be able to claim for a courtesy car or claim for travel expenses so keep all receipts etc.
EDIT: Just to respond to the other person's answer, you cannot approach the other person's insurer directly as they will not be able to discuss the other person's policy with you due to the Data Protection Act precluding them from doing so. The correct process is to approach your own insurer who will in turn approach the other person's insurer. This will not affect your policy/premium/excess as you are still claiming from the other person's policy, and not your own policy.
You just phone your insurer and they will either ask you a series of questions over the phone, or post you a form to fill in. When they have all the information, they will send it to the other person's insurer and tell them that they want to maka a claim. The insurers will then argue the liability and if your fiance is found to be not at fault, the other person's insurer will pay out.
While your car is off the road, you may be able to claim for a courtesy car or claim for travel expenses so keep all receipts etc.
EDIT: Just to respond to the other person's answer, you cannot approach the other person's insurer directly as they will not be able to discuss the other person's policy with you due to the Data Protection Act precluding them from doing so. The correct process is to approach your own insurer who will in turn approach the other person's insurer. This will not affect your policy/premium/excess as you are still claiming from the other person's policy, and not your own policy.
Where can i find info on a specific car accident?
Sarah
I want to figure out more about a car accident that happened a few years ago. I know some details of the accident, but i want to know if theres somewhere online that i can type in the info i know, and have it help me find more info on it. thanks.
Answer
Claim files are not public record. You won't be able to get that information. If you were one of the parties involved in the accident, then you can contact the adjuster that handled your claim. The adjuster will be limited in what they tell you.
If you know the date, location and drivers you can order a copy of the police report.
If it was a bad accident, there my have been a story in the paper about it.
Claim files are not public record. You won't be able to get that information. If you were one of the parties involved in the accident, then you can contact the adjuster that handled your claim. The adjuster will be limited in what they tell you.
If you know the date, location and drivers you can order a copy of the police report.
If it was a bad accident, there my have been a story in the paper about it.
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